Terms and Conditions


All purchases from J. P. Faddoul Company, Inc., whether through our Website, by phone, in our showroom, or any other transactions for the sale of goods, services, or information, are governed by these the following Terms of Sale:

All our merchandise is new and is guaranteed to be in excellent condition. Unless otherwise stated in a product description, all tableware and collectibles are guaranteed to be free of chips, cracks, and wear. Tableware and collectibles pieces may reflect slight variations in backstamps, markings, colors, weight, or size, depending on manufacturers specifications, changes in molds, or the length of time in production. 

All merchandise is subject to prior sale. If some or all of the items of your order have been sold prior to receipt of your payment or are otherwise unavailable for sale, we will promptly issue you a full refund for those items you have paid for that are not available. A refund (or, where offered by us, a reasonable substitute for any item(s) we cannot fulfill in lieu of a refund) is your sole remedy for non-fulfillment or order cancellation.


J. P. Faddoul Company, Inc., does not honor those prices or descriptions that are the result of a typographical or other error. We reserve the right to cancel any order in whole or in part that is affected by a pricing or description error, and, in such case, your sole remedy is a refund of any amount paid for any canceled item.


Unfortunately, we cannot hold payments pending future availability of any item not in stock. If you pay by check or money order, we must receive your check or money order within 7 calendar days. We accept checks drawn on United States banks written in United States Dollars only.