Terms & Conditions

All J. P. Faddoul Company, Inc., merchandise is new and first quality and is guaranteed to be in excellent condition. Our merchandise is guaranteed to be free of chips, cracks, and excessive wear. Pieces may reflect slight variations in backstamps, markings, colors, weight, or size, depending on manufacturers’ specifications, changes in molds, or the length of time in production. If you are not completely satisfied with the quality of any merchandise you receive, we will gladly refund your payment in full, less shipping, handling and insurance charges, for those pieces returned within 15 days.

All merchandise is subject to prior sale. If some or all of the items of your order have been sold prior to receipt of your payment or are otherwise unavailable for sale, we will promptly issue you a full refund for those pieces you have paid for that are not available. If you will not accept a partial order, please state so on your order. A refund (or, where offered by us, a reasonable substitute for any piece(s) we cannot fulfill in lieu of a refund) is your sole remedy for non-fulfillment. There is no minimum order and all prices shown are honored for 15 days.

J. P. Faddoul Company, Inc., does not honor those prices that are the result of a typographical error or are obviously unrealistic, such as those made by computer or human error. Unfortunately, we cannot hold payments pending future availability of pieces not in stock. If you pay by check or money order, we must receive your check or money order within 7 calendar days. We accept checks drawn on United States banks written in United States Dollars only. By submitting your check for payment, you authorize us to convert the check to an electronic payment item or draft and to submit it for payment as an ACH debit entry or draft to your account, on the same terms and conditions as your check. Any payment by money order over $1,000 will be held for 10 business days to ensure availability of funds.

J. P. Faddoul Company, Inc., reserves the right to modify and amend these Terms and Conditions at any time without prior notice.

About the J. P. Faddoul Company, Inc.

Since 1964, we have been setting America's tables with style by featuring the finest names of china, crystal, flatware and giftware in the industry. Whether you are looking to start a set or you are just simply looking to replace pieces to a pattern, the J. P. Faddoul Company, Inc., is your single source for all of your tableware needs!

Contact Us

(508) 755-5505