Privacy Policy

 

We recognize that privacy is very important to our customers. Since we would like every customer to thoroughly enjoy their experience with us, we are dedicated to ensuring that your privacy is protected. The information below explains J. P. Faddoul Company, Inc., privacy and security statement.

Our Privacy and Security Statement

When you place an order with us, or register for products or services, we request information from you that is required to complete your order or registration. Please be assured that any information you submit to us will be held in the strictest confidence. We do not sell or otherwise release any information regarding our customers to any third party.

Placing an Order with the J. P. Faddoul Company, Inc.

When you order, we request the following information: name, address, daytime phone number, and e-mail address if you prefer to correspond with us via e-mail. When you submit an order this information is recorded, along with the IP (Internet Protocol) address of the computer used to place the order. In the event that a credit card is used as payment, the credit card number and expiration date are recorded. This information is utilized to authorize the purchase. The contact information is used to ship the order and/or to contact the purchaser in the event there is a question about the order. If you need to update or correct this information, please contact
us via one of the following methods:

The information used to process your order is transferred to J. P. Faddoul Company, Inc., utilizing Secure Socket Layer (SSL) technology. A “lock” icon near the bottom of your web browser display is a typical indicator that the information you provided is being processed in a secure environment.

Registering for product information with J. P. Faddoul Company, Inc.

When you register for product information with us, we request the following information: name, address, and e-mail address if you prefer to correspond with us via e-mail. When a registration for product information is submitted, this information is recorded, along with the IP (Internet Protocol) address of the computer used to place the registration. The contact information you provide is used to send the product information updates (patterns and piece availability updates) that you request. If you need to update or correct this information, please contact our Internet Services Department via one of the following:

  • E-mail: inquire@jpfaddoul.com
  • Reply to any e-mail that you receive from J. P. Faddoul Company, Inc.
  • Call (508) 755-5505

Newsletter

When you register for product information or order online from us, and provide your e-mail address, in addition to periodic updates related to pieces available in your pattern(s), you will receive our monthly e-mail newsletter. This e-mail includes fun information related to tableware and collectibles, including featured china, crystal, silver and collectible patterns, interesting histories, specials, If you decide that you do not wish to receive this newsletter, there are clearly marked opt out instructions at the bottom of each correspondence.

Gift Cards

If you purchase a gift card online, you are asked to provide information for the recipient. We use this information to complete the order that you have placed for the recipient.

Disclosure to Third Party Companies

We do not sell or otherwise release any information regarding our customers to any third party. In rare cases, we may be required to provide information to courts of competent jurisdiction, regulatory authorities or agencies, or law enforcement officials in accordance with applicable law.

Cookies

Cookies are small amounts of data that are used to “remember” specific requests and preferences that are associated with a visit to a specific website, and are also used to facilitate e-commerce transactions on millions of web sites on the Internet. If your browser is set to accept cookies, as you maneuver through various sites, your browser allocates a small amount of space on your hard drive to store these cookies. We use session cookies to identify items that you have expressed an interest in while visiting our site, such as items added to a shopping cart and/or our registration form.

In addition, we work with other companies to help serve, manage and track our products and advertisements on the Internet. These companies may use a cookie (which does not track personally identifying information) to gather aggregate information to help us provide more relevant information to web visitors.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Advertising Networks

We may use one or more third-party online advertising networks to serve ads on our behalf on the Internet. The third-party network may collect anonymous information about your visits to our website, other websites and your interaction with our ads. This anonymous information is collected through the use ofpixel tags or cookies, which are industry standard technologies used by most major web sites. The third-party network may use this anonymous information to provide ads about our products that may be of interest to you.

Server Log Files

As is standard practice on the Internet, our web servers record, in a log file format, non-personal information regarding what resources visitors use on our web site. Additional information that is recorded includes the computer’s IP address (a numerical address for a computer on the internet), the browser being used and the referring URL. We analyze this generic, non-identifiable information regarding usage trends on our site to aid in optimizing our web site usability and improving our web site user’s experience with us.

Your Consent

By using our website, you signify your consent to the Privacy Statement of the J. P. Faddoul Company Inc. Please check this page regularly, for any changes that are made to this Privacy and Security statement will be posted here.

 

About the J. P. Faddoul Company, Inc.

Since 1964, we have been setting America's tables with style by featuring the finest names of china, crystal, flatware and giftware in the industry. Whether you are looking to start a set or you are just simply looking to replace pieces to a pattern, the J. P. Faddoul Company, Inc., is your single source for all of your tableware needs!

Contact Us

(508) 755-5505
inquire@jpfaddoul.com